Privacy policy.

Catchin Flights ("we," "our," or "us") is a Canada-based luxury travel planning company committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect We collect personal information when you:

  • Submit an inquiry via our contact form

  • Subscribe to our newsletter

  • Communicate with us via email or phone

  • Use our website (via cookies and analytics tools)

This may include your:

  • Name, email address, and phone number

  • Travel preferences and event information

  • IP address and browser type

  • Subscription preferences

2. How We Use Your Information We may use your personal information to:

  • Respond to your inquiries and requests

  • Provide custom travel planning and coordination services

  • Send you curated updates, bi-monthly newsletters, or blog posts (if you opt in)

  • Analyze website usage and improve our services

3. Consent We collect and use your information only with your consent. You can withdraw your consent at any time by contacting us.

4. Sharing of Personal Information We do not sell or rent your personal information. We may share your data with:

  • Trusted travel partners and vendors to facilitate your itinerary

  • Third-party platforms we use to manage communications and bookings (e.g., CRM tools, email marketing services)

All third parties are required to protect your information in compliance with privacy laws.

5. Data Security We take reasonable precautions to safeguard your information from loss, theft, misuse, and unauthorized access. This includes secure servers, encryption, and limited access controls.

6. Your Rights You may request to:

  • Access or correct your personal information

  • Withdraw your consent

  • Request deletion of your data (subject to legal obligations)

7. Cookies We use cookies and similar technologies to enhance your browsing experience and analyze traffic. You can modify your browser settings to control cookie preferences.

8. Retention We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

9. Contact Us For questions about this Privacy Policy or your personal data, please contact here.

Terms & Conditions.

By accessing or using the Catchin Flights website ("Site"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, please do not use this Site.

1. About Us Catchin Flights is a Canadian-incorporated luxury travel planning service. We curate personalized travel experiences for engagements, weddings, group getaways, honeymoons, and corporate retreats.

2. Services Disclaimer Catchin Flights acts as an intermediary between you and third-party providers (e.g., hotels, airlines, transportation). We are not responsible for the performance, acts, or omissions of these third parties.

3. Booking Terms All bookings are subject to the individual terms and cancellation policies of third-party providers. We will communicate these terms clearly during the planning process. Any deposits are non-refundable unless otherwise stated.

4. Pricing All prices are in Canadian Dollars (CAD) unless specified. Prices are subject to change prior to confirmation due to fluctuations in provider fees or availability.

5. TICO Compliance Catchin Flights operates under the Travel Industry Council of Ontario (TICO), Registration No. [insert number]. Learn more about your consumer rights at: https://www.tico.ca

6. Limitation of Liability We are not liable for any indirect, incidental, or consequential damages resulting from service interruptions, vendor issues, or your use of this Site. Our maximum liability is limited to the fees you’ve paid us directly.

7. Intellectual Property All content on this Site (text, logos, images, layouts) is owned or licensed by Catchin Flights. Reproduction or redistribution without written permission is prohibited.

8. User Conduct You agree not to:

  • Submit false information through forms

  • Use the Site for any illegal or abusive purposes

  • Attempt to breach our site's security or infrastructure

9. Changes to Terms We may update these Terms at any time. Continued use of the Site constitutes your acceptance of the updated Terms.

10. Governing Law These Terms are governed by the laws of the Province of Ontario, Canada. Any disputes will be resolved in the courts of Ontario.

11. Contact For legal or policy inquiries, contact here.